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ABOUT US


Trusted Heat Pump Experts in Auckland
At Hines Heat Pumps, we are committed to providing the best heating and cooling solutions for your home or business. As Auckland’s leading Mitsubishi Heat Pump specialists, we have a wealth of knowledge and expertise in both residential and commercial installations.
Our mission is to deliver reliable, efficient, and environmentally-friendly heating and cooling solutions tailored to your specific needs.
HINES
Our Promise to You:
01
Experience and Reliability
With over 100 years of combined experience, we know what it takes to deliver outstanding results.
02
Dedicated Customer Service
We pride ourselves on our exceptional customer service, evident in 30 years of long-standing relationships with property managers, homeowners, and businesses throughout Auckland.
03
Full Compliance and Safety
All our installations comply with New Zealand’s Healthy Homes Standards, ensuring safe and compliant heating solutions.
FAQ
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Are HINES technicians qualified to install and service Heat Pumps?Yes, all our technicians are licensed and trained professionals, specialising in installations, servicing, and maintenance to ensure safety and top performance.
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What is the benefit of choosing a Master Electrician to install my Heat Pump?As members of the Master Electricians Association, our work is backed by a $20,000 workmanship guarantee, providing peace of mind and assurance of high-quality service.
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Does HINES provide both residential and commercial services?Absolutely! HINES offers comprehensive heat pump and ventilation services for both homes and businesses, including installations, repairs, and maintenance.
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How does HINES ensure customer satisfaction?We guarantee on-time service, thorough clean-ups, and correct installations every time. If we fail to meet these promises, the first hour of service is free.
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What size Heat Pump do I need for my home?The size of the heat pump depends on factors like the size of your space, insulation, and climate. Our experts can assess your needs and recommend the right model.
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How often should I service my Heat Pump?Heat pumps should be serviced annually to maintain efficiency, prolong their lifespan, and ensure optimal performance.
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Can Heat Pumps also cool my home?Unlike traditional heating systems, heat pumps double as air conditioners, offering year-round comfort with both heating and cooling capabilities.
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